00Tools — five feature surfaces

The gate is the engine.
These are the levers.

Each tool hooks into the deterministic decision the way a payer workflow already does: appeal a denial, classify a root cause, surface a gate inside the EHR, pre-check eligibility.

F · 01
BRIDGE
T2-SAGVISIONPENDAPPROVEIMAGE · ATTESTED · INTO GATE
Verum / bridgev0.1
Tool · 01

BRIDGE — image evidence into the gate

The report hedged. Verum reads the image.

Dictated radiology reports hedge. "L5-S1 narrowing on imaging, etiology unclear." The deterministic gate pends on the documentation gap — surgical decompression authorization requires imaging-confirmed moderate-to-severe stenosis with documented etiology. Today, that pend triggers a 3-day round-trip for a clarifying read.

BRIDGE closes the loop. Inside /review, the UM reviewer clicks "Read this image with Verum · Vision". The AI surfaces structured findings in 3-8 seconds (warm). The reviewer attests the relevant ones and clicks Promote. The deterministic gate re-derives against an augmented fact bank — BRIDGE-extended rules now fire MET — and the verdict flips PEND → APPROVE. Append-only audit on the Decision; every promotion reversible via the existing revert chain. Downstream artifacts (appeal letter, SOAP note, decision-packet PDF) cite the AI-attested evidence inline with full reviewer attribution.

Capabilities
  • ·Verum · Vision (MedGemma 4B foundation) reads attached imaging
  • ·Reviewer-attested promotion into the deterministic policy gate
  • ·BRIDGE-extended rules carry brass pills in the cited-rules list
  • ·Appeal letter + SOAP note auto-cite evidence with full attribution
Warm latency
3-8s
Verdict mechanic
Pure code
Auditable
Append-only
F · 02
APPEAL
VERUM
Verum / appealv0.1
Tool · 02

Appeal Generator

A denial that drafts its own rebuttal.

When the gate produces DENY, the appeal generator runs the same facts through a hybrid template — every failing rule earns a paragraph that quotes the verbatim policy text, the missing fact, and the clinical reasoning to overturn.

Multi-version drafts, operator signature capture, and per-payer statute injection (42 CFR § 405.940 for Medicare, ERISA § 503 for commercial, 42 CFR § 438.402 for Medicaid). The result is a 4-6 page letter signed and exportable as PDF.

Capabilities
  • ·Hybrid scaffold — deterministic template + LLM advocacy slots
  • ·Per-payer statutes (Medicare · Commercial · Medicaid)
  • ·Multi-version revisions (3 drafts, sessionStorage-backed)
  • ·Times-Roman PDF with non-Latin1 boundary sanitization
Avg statutes per letter
12
Avg paragraphs
4–6
Format
PDF · A4
F · 03
ROOT CAUSE
DENY5019711109WPC CARC TAXONOMY
Verum / root causev0.1
Tool · 03

Denial Root-Cause Analyzer

Every denial maps to a category.

Six denial taxonomies. Forty-seven CARC codes catalogued with WPC verbatim text. Per-category overturn estimates anchored to publicly-cited rates (AMA · GAO · Premier).

Per-rule fail counts, per-payer breakdowns, mean overturn. The cohort dashboard surfaces systemic patterns from one-off denials — the difference between "fix this case" and "fix the policy interpretation."

Capabilities
  • ·Six denial categories — clinical · documentation · administrative · etc.
  • ·WPC CARC/RARC catalog (47 codes) with appeal applicability flags
  • ·X12 835 generator + parser (ASC X12N 5010)
  • ·Cohort dashboard: by-payer, by-procedure, top-cited rules
Denial categories
6
CARC codes catalogued
47
X12 standards
835
F · 04
CDS HOOKS
EHRVERUMorder-sign
Verum / cds hooksv0.1
Tool · 04

CDS Hooks Service

EHR-native policy gates.

Spec-compliant CDS Hooks 1.0 endpoint — discovery + invocation routes following Da Vinci CRD patterns. The same deterministic gate, surfaced inside an Epic or Cerner order-sign workflow.

Two services: prior-auth-prefetch (full evaluation on order-sign) and appropriate-use-criteria (ACR / Choosing Wisely guidance on order-select). Content-addressed cache returns sub-50ms on repeat invocations; JWT inspection logs caller iss/sub/aud/exp.

Capabilities
  • ·CDS Hooks 1.0 spec at /cds-services
  • ·Two registered services (order-sign + order-select)
  • ·Content-addressed cache (sub-50ms hit · ~30s miss)
  • ·FHIR PlanDefinition + Library Bundle export
Latency · cache hit
<50ms
Spec compliance
CDS Hooks 1.0
FHIR posture
CRD-aligned
F · 05
ELIGIBILITY
X12 · 270 · 271
Verum / eligibilityv0.1
Tool · 05

Eligibility Pre-Check

Coverage before the order is placed.

X12 270 generation, 271 parsing. Synthesized coverage status, member cost-share, prior-PA signal, and approval-likelihood projection. Bridges into /demo, /extended-demo, /cds-test, and /simulator so a real workflow stays one click away.

Custom-case mode with paste-to-extract metadata (age, sex, CPT, dx, payer hints inferred by LLM). Bulk eligibility, recent-cases localStorage roll, and 4 destination bridges to thread state forward.

Capabilities
  • ·X12 270 generator + 271 parser (EB_CODE_LABELS table)
  • ·Coverage + cost-share + prior-PA signal
  • ·Custom case mode with LLM metadata extraction
  • ·Four destination bridges (/demo, /extended-demo, /cds-test, /simulator)
Destinations bridged
4
X12 standards
270 · 271
Modes
Profile · Custom · Bulk
05The operator's workspace

Four tools, one
workspace.

Every output the engine produces lives in a workspace surface that a medical director actually uses — activity feed, appeal lifecycle, denial cohort, operator override.

A

Cross-feature activity feed

/recent · unified timeline
6 events · last 1h
  • F1
    Appeal letter signed
    L-001 · Lumbar MRI · Medicare · v3 · 12 statutes
    14:32
  • F3
    CDS Hooks invocation
    prior-auth-prefetch · Epic order-sign · 47ms cached
    14:28
  • F2
    Denial root-cause analyzed
    CARC 50 · medical necessity · ~76% overturn likely
    14:15
  • F4
    Eligibility check bridged to /review
    Synthia M. · Lumbar MRI · CPT 72148 · Medicare Part B
    14:02
  • F1
    Appeal draft created
    L-007 · denial overturn · 4 paragraphs · 12 citations
    13:48
  • F3
    CDS Hooks invocation
    appropriate-use-criteria · Cerner order-select · 1.4s
    13:35
B

Appeal lifecycle

finite-state machine · revertible
Appeal · L-007
Lumbar MRI denial overturn · Medicare
Response due
27d
  1. Drafted
    F1 paragraphs · v3
  2. Signed
    Operator hand · MD-4187
  3. Filed
    EDI 277 · payer ack
  4. Response
    Within 60d · Medicare
  5. Outcome
    Overturned / upheld
Drafted 2026-04-12 · signed 2026-04-15 · filed 2026-04-17 · payer ack'd 2026-04-19.
Status awaiting determination
C

Denial cohort dashboard

/recent-denials · systemic patterns
Denials analyzed · last 30d
58
Mean overturn estimate
63%
Categories
6
Top-cited rule failures
22
Denial mix · by category
  • Clinical rationale18 · 72% overturn
  • Documentation insufficient14 · 62% overturn
  • Medical necessity11 · 49% overturn
  • Administrative7 · 81% overturn
  • Authorization gap5 · 55% overturn
  • Other3 · 33% overturn
Top-cited rule failures
  • 01
    LCD-L34220-3.1
    conservativeTx ≥ 6w
    22
    fails
  • 02
    LCD-L34220-3.2
    odi ≥ 30
    14
    fails
  • 03
    AETNA-CPB-0236-4b
    redFlag bypass evaluated
    8
    fails
Concentrated failure on one rule = a tuning candidate, not an LLM problem.
D

Operator-promote workflow

override + revert · all audited
Engine verdict · L-019
Deterministic verdict
DENY
Confidence 0.88

Hard fail · conservativeTx 5.0w below 6w threshold.

MD-4187 · medical director
Awaiting override
— pending —
· · ·
Confidence —

Click the override button to promote · audit retains both verdicts.

Audit trail
  1. 14:23:42engineEvaluated · DENY · confidence 0.88
Open the workspace

Five tools, one engine.
Same gate decides them all.